India’s Central Board of Secondary Education (CBSE) introduced the On-Screen Marking (OSM) system for Class 12 board examinations in 2026 as part of its efforts to modernize the evaluation process and improve efficiency.
Following the declaration of results in May, concerns were raised by a section of students and parents regarding the evaluation process. Several students reported discrepancies in marks, difficulties accessing answer-sheet copies, and challenges while using the re-evaluation portal. Social media platforms also saw numerous posts alleging issues such as unclear answer-sheet scans and possible mismatches in evaluation records.
Teachers and education stakeholders have pointed to the need for a detailed review of the system’s implementation. Some educators who participated in trial runs reportedly highlighted technical challenges and suggested additional testing before large-scale deployment.
The situation has prompted calls from students, parents, and political representatives for greater transparency in the evaluation and re-evaluation process. Concerns have also been raised regarding the handling of technical issues and the accessibility of grievance redressal mechanisms.
CBSE has maintained that the evaluation process is designed to ensure transparency and fairness while addressing complaints through established review procedures. The board has encouraged affected students to utilize available channels for verification and re-evaluation of results.
The episode has reignited discussions about the challenges of implementing large-scale digital reforms in high-stakes examinations. Education experts note that while technology can improve efficiency and record management, successful implementation requires extensive testing, strong quality-control measures, robust cybersecurity safeguards, and effective support systems for students and teachers.
As authorities review the concerns raised during the first year of implementation, stakeholders across the education sector are expected to closely watch any corrective measures introduced to strengthen confidence in the examination process.
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