Digital Literacy and Awareness: Key to Preventing Cyber Fraud-Series 2
Digital Awareness: Simple Steps to Stay Safe from Cyber Scams
As mentioned in my previous article, we continue our journey towards digital awareness. With the growing use of technology, cyber scams have become a serious concern, and people are increasingly exposed to different types of online fraud.
I have used the word “WEB” because avoiding digital technology completely is difficult in today's world. At the same time, careless use of the digital space can expose people to financial fraud and other cyber risks. We regularly hear about OTP scams, digital arrest scams, fraudulent links and many other types of cyber fraud. While it may be difficult to avoid every threat, following basic safety practices can help reduce the risk.
Tips to Stay Safe from Cyber Scams
- Keep your bank account information and important financial records linked to a secure email account that is separate from your regular email, wherever practical.
- Consider using a separate phone number or SIM for banking-related services to reduce exposure of your banking contact details.
- Do not share your banking-related email address, phone number, OTP, PIN, password, CVV or other confidential information with anyone.
- Do not assume that a call is genuine simply because it comes from a particular number series. Verify the caller and organisation independently through official channels.
- Keep your phone's operating system and software updated to reduce security vulnerabilities.
- Use reputable security or anti-malware software where appropriate, particularly if your device or usage pattern requires additional protection.
- If you receive a suspicious call claiming to be from a bank, government department or other organisation, do not share personal or financial information. End the call and contact the organisation through its official website or customer-care channel to verify the matter.
- If you suspect cyber fraud, contact your state's cybercrime authorities or the appropriate official cybercrime reporting service as soon as possible.
- Do not transfer money in response to an unexpected call, message or online request until the request has been independently verified.
These simple precautions can help protect hard-earned money and reduce the risk of becoming a victim of cyber fraud. Staying alert, verifying information and avoiding impulsive financial decisions are important parts of responsible digital use.