1. Introduction

This Privacy Policy explains how Indian Press Union (“we”, “our”, “us”), operated by Indusmile Industries, collects, uses, stores, and protects your personal information when you access our website, services, and membership products.

By using our services, you consent to the practices described in this Policy.

2. Information We Collect

We collect personal information that you directly provide, as well as data collected automatically through your interaction with our services.

2.A. Information You Provide

• Full name, email address, phone number, and postal address
• Identity documents (Aadhaar, PAN, Government ID) for verification and compliance
• Profile photo and professional/press-related details
• Payment information (processed securely by third-party payment providers)
• Support messages, submitted forms, and communication logs

2.B. Information Collected Automatically

• IP address, device information, and browser type
• Usage data such as visited pages, session duration, and interaction timestamps
• Cookies and tracking technologies for analytics and functionality

3. How We Use Your Information

• To process membership applications and verify identity
• To issue Media IDs and deliver membership benefits
• To process payments, maintain billing records, and send transaction receipts
• To provide customer support and communicate important service updates
• To improve website performance and enhance user experience
• To prevent fraud, abuse, or unauthorized access to our services

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Trusted service providers including payment processors, ID printing partners, delivery partners, and IT service vendors
• Legal authorities if required to comply with court orders or applicable laws
• Internal verification and compliance teams

5. Data Security

We use administrative, technical, and physical safeguards to protect your data. Although we take strong precautions, no system is fully secure. If any incident involving your data occurs, we will follow all legal notification requirements.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, meet legal obligations, and resolve disputes.

7. Your Rights

You may request access, updates, corrections, or deletion of your personal data, subject to verification and applicable law. To submit a request, contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies to enable essential website functionality, analyze traffic, and improve user experience. You may disable cookies in your browser settings, though some features may not function properly.

9. Third-Party Services

Our website may rely on third-party services such as analytics platforms and payment gateways. These providers operate under their own privacy policies. We recommend reviewing their policies before use.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

11. Changes to This Policy

We may update this Policy periodically. Updates will be posted on this page along with a revised “Last Updated” date.